The products and services offered by Wearekling S.L., which procurement can be carried out through www.kling.es, shall be regulated by the present sale and purchase conditions, which must be accepted by the Users in the distance selling process, and that must be confirmed by Wearekling S.L. at the end of the contracting process.

Wearekling S.L. reserves its rights to unilaterally modify, at any moment with no previous warning needed, the presentation, configuration and content of the Sale and Purchase conditions required to use the service, which may be applicable to the procurements carried out from this moment on.

Wearekling S.L. offers the warranty established by law for the products manufactured by Wearekling S.L., for which it offers a warranty of 2 years.

RESTRICTIONS

Use of the services requires the previous registration by the client.

The user undertakes to abstain from using the service with illicit or prohibited ends or effects, harmful to the right and interests of third parties or that in any way may impede the normal usage of said service, the IT equipment, the software, the documents, files, and any other kind of content stored in the computer equipment of Wearekling S.L. or third parties.

Wearekling S.L. reserves its faculty to adopt the measures that may deem opportune in the event that there is some indication of a fraudulent use of the service.

RESPONSABILITY

Wearekling S.L. reserves its rights to modify the general sale and purchase conditions without prior warning, being able to change, suppress or add the contents and services that may be offered through it as well as the way that they may be presented or located in its servers.

CONTRACTING PROCESS

Wearekling S.L. makes available to the users, through the website www.kling.es, several articles of clothing and complements commercialized and manufactured directly by Wearekling S.L. The contracting shall be carried out through the filling by the user of the different forms presented throughout the sale and purchase process and the express acceptance by the user of the present Sale and purchase conditions and the conditions applicable to the product or service procured.

CONFIRMATION OF SALE

Once the distance sale process has concluded, Wearekling S.L. shall provide the Unser with a confirmation of sale, which shall include the totality of applicable conditions to the product and/or service procured. In the event that any of the transaction fails for any reason whatsoever, Wearekling S.L. shall notify it to the User. As far as the law permits ir, Wearekling S.L. shall not be liable to the User for any failed transactions.

In relation with the contracting carried out through the website www.kling.es, Wearekling S.L. shall carry out such confirmation though the envoy by e-mail of such confirmation and the applicable conditions.

COOKIES POLICY

With the aim of gathering data in order for our website to work in the most efficient way possible we use cookies, therefore surfing though our website shall be subject to its acceptance.

The use of cookies implies an automatized data gathering that we use in order to recognize recurrent users and so be able to personalize future visits. Every data gathered is subject to the Privacy policy and cookies policy.

Cookies Policy

The cookies are small files that store information relevant to us such as duration of the visit to our portal and frequency of the visits user preferences, and necessary to the good functioning of our webpage, like permitting the payment trough the webpage or recognizing users already registered.

Besides normal cookies, we also use Google Analytics cookies, a service provided by Google that helps us by gathering and analyzing information from the visits to our web with the aim that we improve the functioning and personalization of our website.

Do you deliver to the whole Spanish territory? Do you deliver worldwide?

The price for the shipments in the European Union is completly free (with an order or 30€ or more)! Outside of the European Union the Price is 25€.

When will I receive my order?

SPAIN&PORTUGAL:

You will receive it in 24-48hours (working days).

OTHER COUNTRIES:

You will receive your order in a maximum of 7-10 working days.

What payment method do you accept?

We gladly accept your payment by:

  • Credit card
  • PayPal
  • Amazon Pay
Is it safe to buy by PayPal?

PayPal is the safest and easiest way to buy on-line, with absolute security and no need to provide your credit card details to the seller. With more than 150 million accounts worldwide, they facilitate you the payment and the money receipt in a safe, quick and easy way, both nationally and internationally. Moreover, registering an account, making a payment or sending money in PayPal is always free.

I took the wrong size or I am not satisfied with my order. Could I change it?

Yes, of course you can change it but you will have top pay for the postage and packing, both for the return of the garment and for the new delivery. (7€ for European Union and 25€ for countries outside European Union).

I returned an item and it was incorrectly refunded or replaced

We are really sorry if we made a mistake. If you asked for a replacement and got a refund instead, it’s probably because we couldn’t change the item for the one you wanted. In this instance we will issue you a refund so you have the choice to buy whatever you want instead.

If you wanted a refund and we sent you a replacement item, please contact our Customer Care Team so we can sort it out for you at eshop@kling.es.

I have received an incorrect item in my order

We wish to sort out any issues with incorrect items straightaway. Please contact our Customer Care team with the order number and the incorrect item’s name and number.

Have you received my return order?

As soon as it is processed in our store, we will send you an email confirming it.

I have not found an answer to my question. Could I contact you?

Feel free to write to eshop@kling.es

or contact us by phone:  0034 91 539 84 91